Support
My scan keeps failing
- "No face detected" — get your whole face in frame, close to the camera, in good light.
- "Show us those teeth" — smile wide; the scan needs your teeth clearly visible, not a closed-lip smile.
- "Too dark" — face a window or turn on a light. Dim photos would score unfairly low, so the app asks for a retake instead.
I bought Pro on another device
Open Settings → Restore Purchase. Pro is tied to your Apple ID, not the device.
How do I delete my data?
Settings → Erase All Data wipes scans, streaks, and routine history. Everything is stored on-device only, so deleting the app removes all data too. Your Pro purchase stays with your Apple ID either way.
Reminders aren't firing
Check iOS Settings → Notifications → TeethJudge and make sure notifications are allowed, then toggle Daily Reminders off and on inside the app.
Is my score a medical assessment?
No — it's an entertainment score from an on-device heuristic. For real dental concerns, see a dentist. Details in the Terms of Use.
Refunds
Purchases are processed by Apple: request a refund through App Store support.